Frequently AskedQuestions

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Frequently Asked Questions

While many of our service pages have specific FAQs at the bottom, we have provided an overview of frequently asked question here. If you have a question that isn’t listed, please feel free to contact us

General FAQs

We are a small, experienced team of digital marketing experts, based in Blackpool, Lancashire. As a family run business, focusing on great customer service, we have been helping businesses grow online since 2014. 

Yes. All of our digital marketing work is done by our own Blackpool based team. We do not outsource to other agencies or freelancers. 

No. Each of our digital marketing monthly packages work on a rolling 30 day basis, meaning you are free to cancel if you choose. 

You will be in touch with your own dedicated account manager. Feel free to contact anytime for support, or if you have any questions. 


SEO stands for Search Engine Optimisation, and is the process of adapting a website to better rank on major search engines, including Google and Bing. The optimisation affects the organic or non-paid search results. It consists of both on-page and off-page SEO, which include content and page title optimisation, blog optimisation, technical optimisation, keyword research, competitor analysis and link building.

Organic search results are the non-paid search results that display when you type a search query into Google or other search engines. They fill the bulk of the SERPs (search engine results page), with paid adverts usually displayed at the top and bottom of the page and clearly marked as ads. 

Due to the unpredictability of when and how often Google crawls websites, it’s hard to give a definitive answer. As a guide, we suggest that 3 months is an acceptable time to wait before seeing notable results. 

Yes, we send out a comprehensive monthly SEO report which covers ranking positions, backlinks, website traffic plus much more. 

Web Design FAQs

For our website design projects, we use the popular CMS WordPress. WordPress is a content management system which currently powers over 40% of websites globally. It is almost infinitely customisable, while also great for carrying out SEO services, to boost a website’s ranking positions in organic search. 

Yes. On completion of your website, you will provided with a backend login. We are always happy to offer support and training, so that you can make edits and updates yourself. 

We include fast UK cloud hosting with each website design, which is free for the first year. After this time, website hosting is £8 per month for standard websites, or £14 per month for ecommerce websites, billed annually. 

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